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Information and F.A.Q
"Cargo Arrival Notice" aka C.A.N. report and
"Cargo On Hand" aka C.O.H. report.
"Cargo Arrival Notice" AKA C.A.N. :
An automated report generated for Caribtrans customers sent via e-mail. Advises customer
of cargo received at our Miami, FL. terminal. This report can be generated and sent per
shipment as they arrive or once per day. Customer decides when report is generated.
VIEW DEMO
"Cargo On Hand" AKA C.O.H. :
Also automated, this report shows Caribtrans customers the cargo
accumulated in our terminal for them. Among
other things, this report includes the shipper invoice number as well as the type of
packing the cargo was received in. This report is generated and sent to our customers
the afternoon before our LCL cargo cut-off.
VIEW DEMO
FAQ, frequently asked questions:
1. What is the difference between the C.A.N. and the
C.O.H. ? The C.A.N. will show you what cargo is being received for you that
day. The C.O.H. will show you what cargo has accumulated in our terminal.
2. How often can I receive these reports?
The C.A.N. can be received as shipments come in or once a day in a summarized report.
The C.O.H. can be received maximum of once per day but you can limit that to once per
week or every other day, the choice is yours. The default is set to 5 P.M. the day
before of our LCL cargo cut-off.
3. What do I do with these reports?
That is up to you!
They are designed to help you keep track of your incoming orders. You can do nothing and
the cargo will be shipped to you on our next scheduled sailing. You can forward the
report to your customer care representative with any inquiries you may. If you want the
cargo shipped air freight you can forward the report to
ctair@caribtrans.com with instructions to ship
Air. Again, the choice is yours.
4. Can I change the frequency of these reports?
Yes, every e-mailed report will have a link that you can click on to change the
frequency or choice of report(s) you want.
5. Who can I contact if I experience problems with the reports?
Our Vice President, Luis R. Martínez is personally overseeing these reports and their
accuracy. You can contact Luis by phone at (305) 696-1200 ext. 229 or by e-mail;
luisrm@caribtrans.com
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